ASAM Process for Non SmartCare Users (pdf)
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Process for legal entities not using SmartCare as the primary EHR. |
2024-08-27 |
ASAM Reporting Tool (pdf)
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ASAM reporting tool for submission to MIS |
2024-08-27 |
Administrative Service Entry (pdf)
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This workflow shows the steps for service entry where a progress note will be completed outside of the SmartCare EHR. This process also works through the steps for billing for Add-On procedure codes. |
2024-08-30 |
Authorization for Services Process (pdf)
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This resource is to provide direction on the process for submitting Authorization requests to Optum |
2024-08-30 |
EPCS Invite Guide (pdf)
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High level information to support prescriber setup for electronic processing of controlled substances (EPCS) using the soft token app VIP Access by Symantec (Updated 8/21/24) |
2024-08-22 |
EPCS Onboarding Guide (pdf)
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Detailed process guide for prescribers that will prescribe non-controlled and controlled substances (adding an authenticator “token” to the account) |
2024-08-16 |
NOABD Log FY24-25 (xlsx)
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Updated tracking log for completion by programs and submission to QA. |
2024-08-27 |
Quick Start FAQs SmartCare CalMHSA Rx (pdf)
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Quick Start instructions and FAQs for launching and using CalMHSA Rx (e-prescribing) |
2024-08-30 |
SanWITS to SC Preliminary Reports Crosswalk (pdf)
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An incomplete crosswalk of SanWITS reports to potential SmartCare reports. Additional work is underway to provide more detailed information on report availability (Updated 8/23/2024) |
2024-08-30 |
SmartCare CANS PSC July 2024 (pdf)
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Summarizes entry of CANS and PSC into SmartCare instead of mHOMS |
2024-07-17 |
SmartCare Client Insurance Entry July2024 (pdf)
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Guidance for providers who currently enter insurance information into CCBH or SanWITS – insurance entry will cease at go-live. See the accompanying form: SmartCare Client Insurance Plan Request |
2024-07-17 |
SmartCare Client Insurance Plan Request Form (docx)
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SmartCare Client Insurance Plan Request Form for clients with healthcare coverage besides Medi-Cal. See accompanying guidance: SmartCare Client Insurance Entry July2024 |
2024-07-17 |
SmartCare Data Migration Resource (pdf)
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Updated timelines and guidance to providers about the planned data migration from SanWITS and CCBH to SmartCare. (Updated 8/26/24) |
2024-08-27 |
SmartCare DrFirst (CalMHSA Rx Guidance 2024-08-29 (pdf)
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Includes important updates and information related to E-prescribing, including instructions for tokens, identity verification, medication migration, and training. (Updated 08/29/24) |
2024-08-30 |
SmartCare DrFirst Guidance (pdf)
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Includes important updates and information related to E-prescribing, including instructions for tokens, identity verification, medication migration, and training. (Updated 8/26/24) |
2024-08-27 |
SmartCare Hardware, Software and Network Requirements - March 2024 update (pdf)
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SmartCare hardware, software, and network requirements for customer workstations |
2024-03-18 |
SmartCare NOABD Process for MH and SUD (pdf)
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An update for SUD providers on the NOABD process, with no change to process for MH providers. |
2024-08-27 |
SmartCare Non Billable Codes (pdf)
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A table highlighting all nonbillable actions that can be entered into the SmartCare system |
2024-08-16 |
SmartCare Program Crosswalk (xlsx)
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Excel-based crosswalk of programs from CCBH or SanWITS to SmartCare. |
2024-08-27 |
SmartCare SUDURM Changes (pdf)
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SmartCare has fewer forms than SanWITS; BHS will sunset numerous forms. This resource outlines planned changes. |
2024-08-16 |
SmartCare Service Code Crosswalk (xlsx)
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This crosswalk contains both MH & SUD service codes that will be available in SmartCare, cross-walking them with current legacy system codes. |
2024-08-30 |
SmartCare Standalone Services Workflow (pdf)
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Workflow for all providers with a walk-in clinic. |
2024-08-27 |
SmartCare Then and Now EHR Transition Guidance (pdf)
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High level workflows in SmartCare including tips and naming of various aspects of workflows |
2024-08-16 |
SmartCare Walk In Workflow (pdf)
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Workflow for all providers with a walk-in clinic. |
2024-08-27 |
SmartCare Workflow for Mental Health and Substance Use Disorder (pdf)
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High level workflows in SmartCare including tips and naming of various aspects of workflows |
2024-08-16 |